Privacy policy

CANNA respects and protects the privacy of visitors to this website (the “Site”). This is the reason why each visitor can visit the Site anonymously.

In order to be able to make use of certain services, however, certain personal information has to be provided. CANNA takes all reasonable steps to ensure that all personal details with which it is provided are always treated in confidence and will only be used for the purposes set out in this Privacy Policy.

Collection of Personal Information

You can enter personal details at a number of places on the Site. This includes:

A) Questions

If you have a direct question to CANNA through the Site, your details will be used in order to be able to give you an answer.

B) Newsletter Signup

If you have consented to this in advance, your details can also be used by CANNA for sending an online newsletter to you.

C) Comments

If you wish to make comments concerning the Site, you have to provide certain details so that we can provide a response.

D) My CANNA Registration

Personal information is also necessary when you want to become a registered member of the Site through the My CANNA section. Data is needed to verify age and geographic location.

We are the sole owner of information collected on the Site (including any metadata). We collect information only as necessary to fulfill the purposes set forth in this privacy statement and we will only use this information as described in this privacy statement. We may combine any or all of this data with other information we collect about you.

Security and Privacy

We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information. We use industry-recognized technical safeguards, such as firewalls, and have adopted and implemented security procedures to protect your information from loss, misuse, or unauthorized alteration.

We cannot guarantee absolute or unqualified protection of this information given the open nature and resulting instability of the Internet and World Wide Web, and we make no representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider, or other networks and communications providers.

Distribution to third parties

CANNA will not distribute your details to third parties without your prior consent, unless we are obliged to do this because of a legal regulation or judicial injunction.

CANNA California and Delaware Privacy Rights: Your Privacy Rights — Notice to California and Delaware Residents

If you are a California or Delaware resident, California and Delaware law permits you to request information regarding the disclosure of your personal information by CANNA or its subsidiaries to a third party for the third party's direct marketing purposes. To make such a request, please send an email to or contact us at:

Use of Cookies

CANNA uses technologies such as cookies and IP tracking in order to more carefully attune its Site to its visitors. In order to protect visitors’ privacy, all the information that is collected in this way will be general and anonymous. It is not possible to identify a visitor using this information.

Cookies are small text files that are used to recognize the visitor and are written onto the visitor’s computer. Cookies are also used, among other things, for saving your login details. It is possible to set up your browser in such a way that no cookies can be used. However, in doing so you may not be able to utilize all the website’s functionalities. In order to adjust the facilities and functions to the visitor’s computer, CANNA also keeps track of which type of browser is used to contact our Site.

Access to Personal Information

You can review and update your My CANNA account information by logging in and then clicking on the “Edit Profile” link. Account information, such as your username and password, can be changed by logging in and then clicking on the “Edit Profile” link.

You can ask CANNA to alter or remove your personal details at any time. After receipt of the request, CANNA will alter or remove the details concerned in its database as quickly as possible.

You can also send an e-mail with any other questions or comments concerning CANNA’s privacy policy to

For other questions and/or comments CANNA is pleased to refer you to the contact section on the website.


The Site contains references to websites of third parties via hyperlinks, banners or buttons. CANNA is not responsible for the privacy policies or procedures of these third-party websites.


Our Site and our products and services are not directed to persons under 13 but instead to persons above 18 years of age. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian’s consent, he or she should contact us. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.

International Use

We are headquartered in the United States of America. Personal information may be accessed by us or transferred to us in the United States or to our affiliates, partners, merchants, or service providers elsewhere in the world. Collected data are stored on servers of us or our service providers in Europe. By providing us with personal information, you consent to this transfer. Information collected through the website will be stored for us on servers in The Netherlands by Dutch company Boboti Global Services BV, acting as a service provider for us. Boboti Global Services acts in compliance with European Data Protection legislation.

We will protect the privacy and security of personal information according to this privacy statement, regardless of where it is processed or stored, however you explicitly acknowledge and consent to the fact that personal information stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your personal information. Because some of our affiliated companies are based outside of the United States, you explicitly acknowledge and consent to the fact that your personal information may be stored or processed outside of the United States.


CANNA reserves the right to revise and update the Privacy Policy for this Site at any time and at its sole discretion and without prior notice. All changes are effective immediately upon posting, and apply to all access to and use of the Site thereafter.